QUALITY CONTROL: Wholesale Import & Export

Smallvolume.com makes sure any quality control concerns you have about the goods made in China that you buy through us are fully addressed. Through our years of building long-term relationships with our preferred wholesale catalog suppliers, we're had nearly 100% success in meeting quality standards. Below you'll find some invaluable guidelines to ensure a high level of satisfaction with any China import and export purchase you make through smallvolume.com.

To lower the risk factor for both parties, we recommend the following steps:

1. Your first avenue of quality control is through ordering and inspecting samples from your desired suppliers. This should give you a better idea of what to expect when you make the initial purchase from suppliers.
    
2. You may want to start slowly and order a minimal amount from a new supplier. Once you're satisfied with your first shipment, you can continue to order in regular or larger volumes from the same suppliers the next time you restock.
    
3. Our quality assurance team is also here to help you. Depending on your order amount, we will verify aspects of your order prior to shipment (for more information, please view our procedures for the buying process). Our service doesn't end there. If you happen to encounter quality issues with certain portions of your order, our staff will work hard on your behalf to expedite exchanges/ returns with your suppliers, whether it's wholesale home decor or wholesale electrical goods.
    
4. If you require professional on-site inspection during the manufacturing process or detailed pre-shipment inspection before goods are shipped out, we can refer you to qualified inspection or audit partner companies whom we can work with hand in hand. This service is especially suited for large orders and rates start from $50 per man day complete with detailed inspection or audit reports.